A Client Service Executive resolves technical issues, manages escalations, and maintains customer satisfaction while working night shifts.
ELIGIBILITY CRITERIA:
- Graduate/Postgraduate (freshers or up to 1 year of relevant experience in client servicing, events, media, or digital roles).
- 1 to 3years of experience in AR Calling.
- Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred.
- Good knowledge in MS-office.
- People oriented.
ROLES AND RESPONSIBILITIES:
- Coordinate with internal teams (technical, creative, web, video) to assist in event planning and execution.
- Help organize events such as webinars, AGMs, product launches, town halls, and other virtual/on-ground formats.
- Collaborate with design and production teams to assist in creating event creatives and digital assets.
- Communicate with vendors, client teams, and internal stakeholders to ensure timely deliverables.
- Assist in collecting post-event feedback and compiling reports.
- Participate in preparing proposals, client presentations, and support materials for pitches and demos.
SKILLS REQUIRED:
- Strong written & verbal communication skills.
- MS Excel/Google Sheets.
- Ability to coordinate cross-functionally with Sales, Finance, Supply Chain, and Production.
- Customer empathy, problem solving, and communication skills.
- Understand the causes of claim denials and continually improve coding standards.
- Experience in using electronic medical records applications (Knowledge of PrognoCIS, Daisy Bill will be preferred)
- Working knowledge of HIPAA regulations, medical codes, and billing terminology.
- Excellent interpersonal skills and good oral and written communication skills
- Must have a good working knowledge of Microsoft Office.
Apply for Above Job
We look forward to hearing from you! If you are interested in joining our team, please submit your resume and cover letter to [email protected] We look forward to hearing from you!.
Hiring Organization: Jeevan Tech Digital Innovations
Job Location: Coimbatore
Employment Type: Full-Time
